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Pure - Frequently Asked Questions
Does Pure ship worldwide?
Yes! We offer international shipping on all orders.
Is Pure safe to use? Absolutely!
Pure is a disposable aromatherapy diffuser made without any harmful chemicals or addictive substances. It contains zero nicotine and tobacco.
Are Pure products drug-free, vegan, and cruelty-free?
Yes, yes, and yes! All Pure products are 100% free from drugs and controlled substances. They are also vegan and cruelty-free.
What are Pure Diffusers?
Pure Diffusers are portable aromatherapy devices designed to enhance your mood with soothing scents. Whether you're looking to relax, unwind, or energize, our next-gen diffusers provide a refreshing experience using premium natural extracts.
The benefits of Pure are almost immediate! Depending on the diffuser you use, you’ll experience relaxation, stress relief, or an energy boost within minutes.
Does Pure expire?
While there’s no strict expiration date, we recommend using your Pure diffuser within 12 months of purchase for the best experience.
Is Pure an e-cigarette or vape?
No, Pure is NOT an e-cigarette or vape. It is a disposable aromatherapy diffuser completely free of nicotine, tobacco, and other harmful substances. While it may resemble an e-cigarette in appearance, it does not function as one. E-cigarettes, also known as ENDS (Electronic Nicotine Delivery Systems), contain nicotine—Pure diffusers do not. They are also free from Vitamin E acetate, THC, CBD, and other regulated substances.
Do Pure products contain any toxic chemicals?
No. Our diffusers are made with USP-grade ingredients like Vitamin B12, melatonin, caffeine, and other natural extracts, all infused in a vegetable base. They contain no nicotine, tobacco, THC, CBD, or harmful additives.
What is the "organic vegetable base"?
The organic vegetable base in our diffusers consists of USP-grade vegetable glycerin, derived from natural plant oils like soy, coconut, and palm oil. It is odorless, slightly sweet, and commonly used in food and pharmaceutical products.
Do I need to refill or recharge my device?
No, Pure diffusers are completely disposable and require no refilling or recharging. Just use them anytime, anywhere, hassle-free!
How do I know when my diffuser is empty?
Your diffuser has run out when:
What is your shipping policy?
We offer worldwide shipping on all orders. For details, visit our Shipping & Delivery page.
What is your return policy?
We accept returns and exchanges within 30 days of purchase. Products must be in their original condition with all packaging and accessories included. See our Refund Policy page for more details.
Is there an age restriction for using Pure?
Although Pure contains no drugs or regulated substances, we do not recommend use by individuals under 18. We discourage hand-to-mouth habits that could lead to unhealthy behaviors like smoking.
Minors are not permitted to use our website or purchase our products.
How many puffs can I take per day?
There’s no strict limit, but we recommend no more than 10 puffs per day for optimal enjoyment.
How long does a Pure diffuser last?
Each Pure diffuser provides approximately 600 puffs and is designed to last over a month with regular use. However, usage life may vary.
Do you offer a product warranty?
Yes! We provide a 30-day warranty on all products. If you have any concerns, feel free to contact us.
Yes! We offer international shipping on all orders.
Is Pure safe to use? Absolutely!
Pure is a disposable aromatherapy diffuser made without any harmful chemicals or addictive substances. It contains zero nicotine and tobacco.
Are Pure products drug-free, vegan, and cruelty-free?
Yes, yes, and yes! All Pure products are 100% free from drugs and controlled substances. They are also vegan and cruelty-free.
What are Pure Diffusers?
Pure Diffusers are portable aromatherapy devices designed to enhance your mood with soothing scents. Whether you're looking to relax, unwind, or energize, our next-gen diffusers provide a refreshing experience using premium natural extracts.
- Melatonin Diffusers – Promote relaxation and restful sleep with a calming blend of melatonin, lavender, and chamomile.
- Vitamin B12 Diffusers – Support focus and vitality with a blend of Vitamin B12 and natural extracts.
- Caffeine Diffusers – Boost energy and inspiration with caffeine, guarana, and Vitamin B3.
The benefits of Pure are almost immediate! Depending on the diffuser you use, you’ll experience relaxation, stress relief, or an energy boost within minutes.
Does Pure expire?
While there’s no strict expiration date, we recommend using your Pure diffuser within 12 months of purchase for the best experience.
Is Pure an e-cigarette or vape?
No, Pure is NOT an e-cigarette or vape. It is a disposable aromatherapy diffuser completely free of nicotine, tobacco, and other harmful substances. While it may resemble an e-cigarette in appearance, it does not function as one. E-cigarettes, also known as ENDS (Electronic Nicotine Delivery Systems), contain nicotine—Pure diffusers do not. They are also free from Vitamin E acetate, THC, CBD, and other regulated substances.
Do Pure products contain any toxic chemicals?
No. Our diffusers are made with USP-grade ingredients like Vitamin B12, melatonin, caffeine, and other natural extracts, all infused in a vegetable base. They contain no nicotine, tobacco, THC, CBD, or harmful additives.
What is the "organic vegetable base"?
The organic vegetable base in our diffusers consists of USP-grade vegetable glycerin, derived from natural plant oils like soy, coconut, and palm oil. It is odorless, slightly sweet, and commonly used in food and pharmaceutical products.
Do I need to refill or recharge my device?
No, Pure diffusers are completely disposable and require no refilling or recharging. Just use them anytime, anywhere, hassle-free!
How do I know when my diffuser is empty?
Your diffuser has run out when:
- The light stops flashing or begins blinking.
- The device no longer emits mist.
What is your shipping policy?
We offer worldwide shipping on all orders. For details, visit our Shipping & Delivery page.
What is your return policy?
We accept returns and exchanges within 30 days of purchase. Products must be in their original condition with all packaging and accessories included. See our Refund Policy page for more details.
Is there an age restriction for using Pure?
Although Pure contains no drugs or regulated substances, we do not recommend use by individuals under 18. We discourage hand-to-mouth habits that could lead to unhealthy behaviors like smoking.
Minors are not permitted to use our website or purchase our products.
How many puffs can I take per day?
There’s no strict limit, but we recommend no more than 10 puffs per day for optimal enjoyment.
How long does a Pure diffuser last?
Each Pure diffuser provides approximately 600 puffs and is designed to last over a month with regular use. However, usage life may vary.
Do you offer a product warranty?
Yes! We provide a 30-day warranty on all products. If you have any concerns, feel free to contact us.