Last updated: October 6, 2026
This Shipping Policy explains general order processing and delivery practices for purchases made through HealthyVape.
Order Processing
Orders are subject to payment authorization, inventory availability, fraud screening, destination restrictions, and any other checks reasonably required to fulfill the order.
Processing time can vary by product, order volume, destination, weekends, holidays, and other operational circumstances.
Shipping Methods and Delivery Estimates
Available shipping methods and any applicable delivery estimates may be displayed during checkout. Delivery dates are estimates rather than guarantees unless expressly stated otherwise.
Carrier delays, severe weather, customs processing, destination restrictions, public holidays, incorrect address information, and other circumstances outside our reasonable control may affect delivery times.
Shipping Address
Please review your shipping address carefully before submitting an order. If you notice an error, contact us as soon as possible.
Once an order has entered fulfillment or has been transferred to a carrier, we may not be able to change the delivery address.
Tracking
When tracking is available, tracking information may be provided after an order ships. Tracking events are supplied by the carrier and may not update immediately.
International Orders
International availability depends on destination, product restrictions, carrier availability, and applicable law.
Customs duties, import taxes, brokerage charges, or similar destination fees may apply where they are not collected during checkout. Responsibility for such charges depends on the checkout terms and applicable law.
Customs and Import Requirements
The customer is responsible for ensuring that products ordered can lawfully be imported, received, possessed, and used at the destination unless applicable law provides otherwise.
Orders may be delayed, rejected, returned, or otherwise affected by customs or local authorities.
Lost or Damaged Shipments
If tracking indicates a delivery problem, or if your shipment arrives damaged, please contact us through our Contact page and provide your order number and relevant details.
Returned or Undeliverable Packages
A shipment returned because of an incorrect or incomplete address, refusal, failed delivery attempts, customs issue, or another destination-related issue may require additional shipping charges before reshipment.
Contact
For shipping questions, please use our Contact page.